Shipping: All charm and pin orders are shipped via USPS First-Class Package Service, while sticker orders are shipped untracked via stamp mail. This can take 3-5 days to arrive within the US, and other destinations may take up to 10-26 days. I am not responsible for delays or lost items as I have no control over USPS's services.
Processing time: Most orders will be ready to ship within 5 business days. Preorders will be shipped according to the specific product's description.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Returns and exchanges: I do not accept returns or exchanges. However, if there is a mistake on my end, I will do my best to resolve and compensate the issue. Please don't hesitate to reach out if you feel that there was a problem with your order.